Return and Refund Policy

At Afreen Garment, customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations. If you are not completely satisfied with your purchase, you can return or exchange your women's palazzo set within 14 days of receiving your order. Here’s how:

1. Eligibility for Return: The item must be in its original condition—unworn, unwashed, and with all tags attached.
2. Return Process: To initiate a return or exchange, please contact our customer support team at mujammilqureshi443@gmail.com. Kindly provide your order number, and a brief description of the reason for return.
3. Return Shipping: The customer is responsible for return shipping charges unless the item is defective or damaged.
4. Refunds: Once we receive and inspect the returned item, we will process your refund to the original payment method. Please note that it may take 5-7 business days for the refund to appear in your account.

Exchange Option: If you would like to exchange your product for a different size or color, please let us know in your return request, and we will guide you through the process.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving the product, and we will arrange for a replacement or full refund.

For any further questions or assistance, feel free to reach out to our customer support team at mujammilqureshi443@gmail.com. We're here to assist you and ensure your shopping experience is seamless!